What are the locations on which you are delivering products?
We are currently delivering products in Delhi/Ncr only.

What are the delivery charges?
Delivery charge varies with each product.
There is a relatively higher shipping cost on products which are big in size. Shipping charge is mentioned along with the product description.

Estimated delivery time depends on the following factors:
The destination to which you want the order shipped.

Are there any hidden costs (sales tax, octroi etc) on items sold by Furnicos?
There are NO hidden charges when you make a purchase on Furnicos. List prices are final and all-inclusive.

The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on Furnicos shipment policy.

Why does the estimated delivery time?
You have probably noticed varying estimated delivery times for product you are interested in. Delivery times are influenced by product availability and your shipping destination.
Please enter your default pin code on the product page (you don’t have to enter it every single time) to know more accurate delivery times on the product page itself.

Why does not/cannot ship to my area. Why?
We are trying to deliver our products in all Delhi/Ncr locations but still there are places where delivery is not possible.

Please enter your pincode on the product page to know whether the product can be delivered to your location.

Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Wherever possible Furnicos Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Furnicos, you can return the item through a third-party courier service. Return fees are borne by Furnicos.

What do the different tags like “In Stock”, “Available” mean?
‘In Stock’
It means that the item ready to be shipped can be deliver at your location in 2-3 business days

The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

‘Preorder’ or ‘Forthcoming’
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you
on the day of its official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)

‘Out of Stock’
Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase.

Sometimes, items have to be sourced by Sellers from outside India. These items are mentioned as ‘Imported’
on the product page and can take at least 10 days or more to be delivered to you.

‘Back In Stock Soon’
The item is popular and is sold out. You can however ‘book’ an order for the product and it will be shipped according to the timelines mentioned by the Seller.

‘Temporarily Unavailable’
The product is currently out of stock and is not available for purchase. The product could to be in stock soon.

Use the ‘Notify Me’ feature to know when it is available for purchase.

‘Permanently Discontinued’
This product is no longer available because it is obsolete and/or its production has been discontinued.

‘Out of Print’
This product is not available because it is no longer being published and has been permanently discontinued.